CQC identify clinical waste failures

CQC identify two Caterham care homes ‘requiring improvement’.

Oakwood, a home in Woodview Way for seven people with learning disabilities, epilepsy or sensory impairment, was judged not up to scratch in its effectiveness and leadership by Care Quality Commission (CQC) officers. But it was judged “good” for its safety, care and responsiveness.

The CQC team said they found the environment in the home clinical with little personalisation and suggested individualising residents’ rooms quicker.

On the plus side, staff were seen to be caring and attentive, residents were treated with dignity and relatives were happy with the activities provided.Meanwhile, Burntwood Lodge in Burntwood Lane – which houses six people with learning disabilities or dementia – received a similarly mixed report.

Some clinical waste was disposed of in general waste bins and then left in the home’s driveway. And residents’ records were not always up to date, said the inspection report.

Among various positives, the CQC team said residents received thoughtful and attentive care.


We have discussed previously the circumstances where clinical waste and other waste-related issues can be used to identify deeper problems during a CQC inspection, but in this case, we might feel a little more sympathetic.

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