Nobody really likes to pay for those essential services such as waste management. Contracts will define the terms of service and other administrative detail, and the costs, and though we all have a tendency to gloss over the small print it is never wise to do so.

In a highly sarcastic and bitterly polemic blog, an unidentified author criticises the contract terms of a major clinical waste management contractor. In doing so, the writer seeks to include “quotes” from others though these to remain anonymous and unproven.

We have touched on this before, reporting on one quite bitter, and anonymous, blog criticising the contract terms applied by a different clinical waste contractor.

Such criticism is generally hugely unfair, ever more so in that it remains anonymous. Contract terms may sometimes seem harsh, especially for the small producer, but it takes two to agree a contract and each side must be fully aware of their obligations and liabilities. Where disagreement exists and if resolution cannot be achieved then the law will act as final arbiter. Before it gets that far, there are many simple, effective, low-cost, independent and binding approaches to mediation.

Those who complain after the event, feeling bitter that they might have been ‘stung’, do themselves few favours. However, to avoid uncertainly, and criticism, it would be a refreshing development if all contract terms abandonned some of the typically convoluted legalise and relied instead on Plain English.